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Maintenance

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MAINTENANCE STAFF
Onsite Manager

George Student
Facility Manager

Matt Waller
Asst. Facility Manager

 
MAINTENANCE CONTACT INFORMATION

Emergency
Contact the Facility Manager or Emerald Management & Consulting, LLC by phone.

Facility Manager
Contact: George Student
Email - tallfirsfacilities@gmail.com
Phone - Contact Emerald Management at 206-641-9631

Assistant Facility Manager
Contact - Matt Waller
Email -tallfirsfacilities@gmail.com
Phone - Contact Emerald Management at 206-641-9631

Alternate Emergency Resource
Emerald Management & Consulting, LLC
Email - shelley.murray@emerald-mc.com
Phone - 206-641-9631


SUBMITTING SERVICE REQUESTS

Service requests may be submitted through the link provided below:

https://emerald.vmsclientonline.com/resident.aspx

Instructions are coming soon but the process is rather self-explanatory.


ROUTINE MAINTENANCE CLOSURES

Hot Tub and Sauna Closed for Monthly Maintenance
The hot tub and sauna will be closed on the 2nd Thursday of every month for routine maintenance from 8:00 a.m. to 6:00 p.m.


MAINTENANCE RESPONSIBILITY

TALL FIRS MAINTENANCE RESPONSIBILITY CHART (Chart will be reviewed by legal and a new version will be posted.)
This chart defines the maintenance responsibility of the Tall Firs HOA and the Homeowners. Click the link above to view this document.

 

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